Topic Description

Dalia Murillo joined the MACS team in June 2025 and brings a unique bilingual and multicultural perspective to her role in customer service and marketing. She supports MACS members in both English and Spanish and contributes to the development and translation of technical materials to expand MACS’ reach in the Spanish-speaking market.

Dalia has over 15 years of experience in education, tourism marketing, and academic leadership. Before joining MACS, she worked as a university professor, guiding research and community outreach projects in Ecuador. She holds a degree in Tourism and Hospitality Management and a Master’s in Destination Marketing. Her expertise includes cross-cultural communication, content strategy, and user-focused education.

Passionate about empowering others, Dalia is also a published author and podcast creator whose work focuses on inspiring migrant women to reclaim their voice, pursue personal growth, and leave a legacy. She believes in the power of language, community, and small acts of service to make lasting impact.

Dalia lives in Pennsylvania with her wife and their two yorkies. When she’s not assisting members or writing content, you can find her on the pickleball court, walking in nature, or baking sourdough bread.