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Service Writer

Why did the compressor lock up?

August 10, 2022

All too often when a compressor lock-up occurs, the compressor itself is blamed for the lock-up. While it is possible for a manufacturing defect to cause a lock-up, there is usually a problem related to the service work or a problem with the system that is the culprit.
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An expansion valve myth explored

July 26, 2022

I have encountered many tech calls where a technician had replaced an expansion valve because of a problem with an evaporator freezing up and was frustrated because that did not fix the problem.
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Improving A/C cool down time

July 19, 2022

If there is an issue with an A/C system, then obviously that needs to be fixed and that will aid in cool down time.  However, if a system is working properly and a customer is complaining, then the focus needs to shift toward educating the customer on steps they can take to improve cool down time.
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A/C not cooling fast enough

July 13, 2022

When a vehicle sits outside in direct sunlight, a tremendous amount of heat can build up inside.  Even with relatively  mild summer ambient temperatures  (75° F to 80°F) vehicle interiors can easily reach temperatures of 125° F or more. Consider that this heat is not just in the air inside, but also in the seats, dashboard, floor board, roof, door panels, etc, (essentially the entire inside of the vehicle).
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It’s still not blowing cold enough

July 6, 2022

This customer came in with this car (he provided the vehicle information) and said it isn't blowing cold enough and wants me to make it blow colder.  He just recently bought it and this is the first “hot spell” we’ve had since he’s had it.
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It isn’t blowing cold enough

June 29, 2022

"It isn't blowing cold enough.” Most any auto repair shop that does A/C work will often hear customers say this phrase. It can be the result of any number of things that can be wrong with an A/C system.  Often it is a case of common things such as, a low refrigerant charge, a refrigerant overcharge, contaminated refrigerant,  a blend door issue, a cooling fan problem, or maybe a weak compressor.
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The importance of A/C system oil balancing

June 21, 2022

Sometimes we encounter information where directions instruct us to drain the compressor being removed from a system and measure the amount of oil that drains out. Then the next step is to subtract this number from the number of ounces that are supposed to be in the shipped replacement compressor.
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OEM oil capacity information

June 7, 2022

If you are installing an OEM replacement compressor in this example then it "should" contain 4.5 ounces of oil but if the compressor is not drained and the oil measured, the amount will not be known for sure.  Also, if an aftermarket compressor is being installed, there is no standard that exists in the industry regarding the amount of oil that might be shipped in a replacement compressor.  It might have no oil in it, a partial charge, or a full charge or even more than a full charge. To make matters worse, the OEM does not provide the total system capacity for this vehicle.
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Compressor lubrication tips

May 26, 2022

We will focus on lubrication information that is often encountered and how it can be interpreted incorrectly and result in the incorrect amount of oil being installed in a system.
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Compressors 101

May 2, 2022

You are invited to attend a compressors 101 class I will be conducting next week at the MACS training facility in Lansdale, PA.  The title of the class is Behavioral Characteristics of Various Compressor Types.  It is happening live on Wednesday May 11 from 5:30 to 9:00pm
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Your A/C season supply list

April 20, 2022

Unfortunately, something that is often absent from these A/C shopping lists is vacuum pump oil, and multiple containers of it should be included.
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The desiccant myth

April 12, 2022

There is a myth that exists involving A/C service work and driers that seems to come up from time to time.  I have encountered it when handling tech calls and have seen it come up in A/C forums. Read more to find out what it is.
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